Highland Care Agency Ltd provide a quality service to our patients and clients by making certain that all our staff meet our specific criteria and are of the highest ability.
Regular mandatory training is provided to all Highland Care Agency Ltd staff and non Highland Care Agency Ltd, in such areas as Manual Handling, Infection Control. These training are made available to enable you to keep up-to-date with current best practice.
Courses we currently offer are:
- Induction to care work
- Health & Safety (1974 & 1999)
- COSHH
- RIDDOR
- Fire Safety
- Infection Control
- C Diff & MRSA
- Handling Violence & Aggression
- Food Hygiene.
- Lone Working
- Caldicott Protocols
- Handling Client and Patient Information
- Risk Incident Reporting
- Complaints Handling
- Manual Handling Operations Regulations
- Practical Manual Handling
- Unsafe Practices
- Principles of Hoist Training
- Adult Basic Life Support (HSE recognised)
- Basic Food Hygiene
- Abuse Awareness - POVA & POCA
The above courses are refreshed annually and we provide and conduct further courses relevant to the needs of our clients and to further the education and experience of our carers. These Courses are open to both Highland Care Agency Ltd and non Highland Care Agency Ltd staff.
We have our own in-house training manager who manages our team of trainers.
Why dont you book now for your staff or as an idividual and enjoy the benefits!
To book one of our currently available study day courses please call our administration coordinator Mrs Katarzyna Stepien on 0799 910 8350 or 0131 555 0993.
Getting on the course
Once a request for your chosen course has been received, you will receive an acknowledgement letter from us. This letter will let you know the status of your application. It also gives you information on course content, course times, and a map with directions of the venue.
Health and safety in health and social care services
Leading causes of employee sickness absence:
The NHS employs approximately 1.7 million people across about 400 organisations and when included with the wider social care sector, this figure rises to 2.6 million workers.
It has been estimated that sickness absence costs the NHS alone, £1 billion a year and this causes inevitable implications for the effective delivery of health and social care services.
Shattered Lives campaign
'Shattered Lives 2009 campaign is targeting the Health Sector - 54% of major injuries in healthcare come from slips or trips and in 2007/8 cost society £72.4 million, many of these injuries result in broken bones!
- Musculoskeletal disorders
http://www.hse.gov.uk/healthservices/msd/index.htm
- Stress
http://www.hse.gov.uk/healthservices/stress.htm
- Violence
http://www.hse.gov.uk/healthservices/violence/index.htm
- Slips and trips
http://www.hse.gov.uk/healthservices/slips/index.htm
- Campaign website
http://www.hse.gov.uk/shatteredlives/index.htm
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